Description based on the Specified Commercial Transactions Act | OHYA

Distributor

OHYA

Product price

Display by product

Required fees other than the product price

  • postage
  • consumption tax

Payment method and payment period

You can use credit cards, Shop Pay, PayPal, etc.


Cancelling an order, returning or exchanging a product

Please note that we cannot accept cancellations of orders or returns or exchanges of products after purchase for personal reasons.

We take great care in packaging and shipping, but if you receive a product different from the one you ordered or a defective product, please contact us immediately within 7 days of receiving the product.

Please note that we cannot accept [exchanges/refunds] if any of the following conditions apply:

  1. Returns and exchanges due to customer convenience
  2. Items that have been delivered more than 7 days ago
  3. If the packaging is lost or destroyed
  4. Products returned without prior notice
  5. Products that show signs of use

About Shipping

Delivery will take "as little as 2-3 days." If you have not received any notification of delivery within 2 weeks of purchasing the product, please contact us immediately.

Contact Information

Phone number: 045-534-7097

Email address: info@shop.ohya-seisakujyo.com

Business hours: Weekdays 9:00-17:00

Name of business operator

Company name: Oya Manufacturing Co., Ltd.

Sales Manager: Kenji Oya

Address: 223-0061
Kanagawa Prefecture, Yokohama City, Kohoku Ward, Hiyoshi 7-22-57-8